First Aid Beauty (aka FAB) helps combat common skin challenges with feel-good solutions and head-to-toe essentials for all skin types, even sensitive. FAB’s scientifically-advanced, luxurious formulations deliver immediate relief and long-term results.
FAB is sold at your local Sephora, Sephora inside JCPENNEY and select Ulta stores. Please check our store locator page to find your closest retail location. If you are outside of the U.S., please contact firstname.lastname@example.org to help identify a retailer that has the ability to fulfill an international order.
At FAB, we are committed to offering effective, feel-good solutions and head-to-toe essentials for all skin types, even sensitive. FAB products achieve maximum results with minimum irritancy. In addition, FAB products are allergy-tested, free of Parabens and Artificial Fragrance and safe for sensitive skin.
At First Aid Beauty, we love animals. That’s why we are committed to being a 100% cruelty free company. We have not, do not and will not conduct any testing of ingredients or finished products on animals. Furthermore, we only work with business partners who certify compliance with our policy.
First Aid Beauty is proud to be a PETA certified Beauty Without Bunnies partner. PETA has verified that neither First Aid Beauty nor our ingredient suppliers conduct, commission or pay for any tests on animals for ingredients, formulations or finished products.
Every order with qualifying items placed on FirstAidBeauty.com comes with 4 free samples!
With respect to sales on Amazon.com, we will provide a manufacturer’s warranty only for products purchased from authorized resellers who are in compliance with our terms, conditions and strict quality controls for resale on Amazon, and who we have confirmed as providing genuine, new and authentic First Aid Beauty brand products and not liquidation items. The Manufacturer’s warranty will otherwise not apply, and in particular, will not apply to sales of products from unauthorized resellers or to sales of products advertised below MAP, which we consider liquidation items not permitted for resale on Amazon. At present, the only authorized Amazon reseller is First Aid Beauty."
This information is available on all of the product details pages. If you have additional questions please email us at email@example.com
Depending on the product, either look for the expiration date on the bottom of the jar, bottle or tube or find the PAO (period after opening) symbol on the packaging. The number by the M (i.e., 12M) is how many months that product will stay FABulous after opened. All of FAB products should be stored in a cool, dark place.
Unfortunately, First Aid Beauty does not currently produce a product catalog. You can view the complete selection of FAB products on FirstAidBeauty.com. If you have any additional questions about our products, please email us at firstname.lastname@example.org.
Please contact email@example.com with any other questions
FAB products are free from Artificial Fragrance.
Receive complimentary ground shipping on orders over $50 when shipping to destinations within the US. No promo code needed.
Orders are delivered on Monday through Saturday (excluding major holidays). Our standard shipping carriers are UPS and USPS. Our express shipping carrier is UPS and does not deliver to PO Boxes or on weekends. PO Box, APO, FPO, DPO and orders delivered to military addresses will be shipped via USPS. Standard shipping charges will apply.
|Shipping method||Cost||Delivery time|
|Standard (orders over $50)||FREE||5-10 Business Days|
|Standard (orders under $50)||$5.95||5-10 Business Days|
|Express||$15.00||3-5 Business Days|
|Rush||$23.00||2-3 Business Days|
Orders shipped to Alaska and Hawaii may require 8 to 12 business days. Please note that expedited shipping is NOT available.
Orders shipped to Puerto Rico and the US Virgin Islands may require 8 to 12 business days at a standard rate of $25. Please note that expedited shipping is NOT available.
First Aid Beauty no longer ships to Canada. Please visit Sephora.ca to purchase FAB or to locate a Sephora store near you.
If you are interested in purchasing First Aid Beauty outside of the US / Canada / US Virgin Islands please contact us at firstname.lastname@example.org and they will help you identify a retailer that has the ability to fulfill an international order.
First Aid Beauty will only accept returns on items purchased through Firstaidbeauty.com within 30 days of order receipt. Items purchased through any of our retail partners must be returned to the place of purchase. All items marked FINAL SALE will not be eligible for a return or exchange. To return your new or gently used online purchase: If you have an account with us you may log-in to your account and request a new return under the “Returns” section of your account. You may also email us, please email us at email@example.com please include your order number, name, email address, and phone number. Please note your original shipping and handling charges will not be refunded. We can provide you with a pre-paid return shipping label for you to send back your item(s). $5 will be deducted from your total refund if you choose to use the pre-paid shipping label. You may also send your return back using a shipping method of your choice, and you are responsible for the cost of the return shipping and handling. First Aid Beauty is not responsible for returned items lost during transit. Your refund will be processed in 7-10 business days after we have received your items.
Please return all packages to:
First Aid Beauty
463 Barell Avenue
Carlstadt, NJ 07072
First Aid Beauty will only accept exchanges on items purchased through the website with a valid order number within 30 days of purchase. To exchange your new or gently used online purchase, please log into your account and visit the "Returns" section to "Request a new return". If you have any issues please email us at firstname.lastname@example.org Please note that you will be responsible for the shipping and handling of the exchange and $5 will deducted from your return credit amount. First Aid Beauty is not responsible for returned items lost during transit.
FAB processes orders Monday through Friday. If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you did not receive a tracking number, please call 1-800-322-3619 between 9AM and 5PM EST, Monday through Friday or email us at email@example.com with your order number, name, email address, and phone number.
If you need to change an order you have already placed, please contact First Aid Beauty immediately at 1-800-322-3619 between 9AM and 5PM EST, Monday through Friday or email us at firstname.lastname@example.org with your order number, name, email address and phone number.
If your order is missing a product, contains a damaged item or you have other concerns regarding your order, please contact First Aid Beauty at 1-800-322-3619 between 9AM and 5PM EST, Monday through Friday or email us at email@example.com with your order number, name, email address and phone number. To ensure prompt resolution, please keep the original shipping package and/or damaged or defective product for inspection by First Aid Beauty.
First Aid Beauty accepts the following credit cards: Visa, Mastercard, Discover and American Express. First Aid Beauty cannot process any credit card with a billing address outside of the United States or Canada. For security reasons, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match this criteria. All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped.
First Aid Beauty has a secure checkout process using 256 bit Security Socket Layer protection and our checkout page is protected with "https" and a padlock showing in the web address.
You may purchase First Aid Beauty products for personal use only and not with the intention of resale. By placing your order, you are certifying that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
To redeem a FAB promotion code: Place all items you would like to purchase in your shopping bag, click the “APPLY DISCOUNT CODE” button and type in your promo code in the space provided. Next, click “APPLY DISCOUNT” once more, and if the promo code is valid, the applicable discount or promotion will appear in the shopping bag under the SUMMARY section. Please note promo codes are not case sensitive, and only one promo code may be redeemed per order on firstaidbeauty.com. All promotion codes are available for a limited time, while supplies last and cannot be used once expired, for previous purchases or once you have already completed the online checkout process. All promo codes exclude sale items, skincare kits and eGift Cards. Promotions are not redeemable for cash.
When you sign up for our Auto Replenishment program, you can save 15% off on all future auto delivery shipments. You can select and adjust your shipment frequency, or cancel at any time by logging into your FAB account and editing your subscriptions.
FAB eGift Cards are redeemable for purchases at www.FirstAidBeauty.com only. Please enter your unique eGift Card code at checkout to apply credit towards your order. FAB eGift Cards are not eligible for return, cannot be exchanged or returned for cash, nor used on past purchases. We cannot replace lost or stolen eGift Cards. If you have questions about your balance or how to use your eGift Card please contact Customer Service at firstname.lastname@example.org. You cannot purchase an eGift Card with another eGift Card. If the amount of your eGift Card does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card. If the amount of your eGift Card is for MORE than the total order amount, the balance will be stored for your next purchase using the same eGift Card code.
Please email email@example.com or fill out the form below to be in touch with a customer service representative.